Privacy Policy

 

This Privacy Policy (“Policy”) explains how Chengdu Jiageyi Home Furnishing Co., Ltd. (“we,” “us,” or “our”) collects, uses, stores, shares, and protects the personal information of individuals (“you” or “users”) who access or use our website, mobile applications, products, or services (collectively, the “Services”). By using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

1. Information We Collect

We may collect two types of information about you: Personal Information (information that identifies or can be used to identify you) and Non-Personal Information (information that cannot reasonably identify you individually).

1.1 Personal Information

We may collect Personal Information directly from you when you interact with the Services, such as when you:
  • Create an account (e.g., name, email address, phone number, username, password);
  • Make a purchase (e.g., payment card details, billing address, shipping address);
  • Subscribe to our newsletters or marketing communications (e.g., email address);
  • Contact our customer support (e.g., name, email address, message content);
  • Participate in surveys, contests, or promotions (e.g., name, email address, demographic information like age or location).

1.2 Non-Personal Information

We may automatically collect Non-Personal Information when you use the Services, including:
  • Technical information: Device type, operating system, browser type, IP address, cookie data, and information about how you access and use the Services (e.g., pages visited, time spent on pages, links clicked);
  • Aggregated data: Statistical data about user behavior, such as the number of users accessing a specific feature, which is anonymized and cannot be linked to any individual.

2. How We Use Your Information

We use the information we collect for the following legitimate purposes, consistent with applicable data protection laws:
  • To provide and maintain the Services (e.g., process transactions, deliver products or services, manage your account);
  • To communicate with you (e.g., send account updates, respond to your inquiries, deliver newsletters or marketing materials if you have opted in);
  • To improve and personalize the Services (e.g., analyze user behavior to enhance features, tailor content to your preferences);
  • To ensure security and prevent fraud (e.g., monitor for unauthorized access, detect and address suspicious activity);
  • To comply with legal obligations (e.g., respond to legal requests, enforce our Terms of Service, protect our rights and interests).

3. How We Share Your Information

We do not sell your Personal Information to third parties. We may share your information only in the following circumstances:
  • With service providers: We may share your information with trusted third-party vendors or partners who perform services on our behalf, such as payment processing, data storage, marketing automation, or customer support. These service providers are contractually obligated to protect your information and use it only as instructed by us.
  • For legal reasons: We may disclose your information if required by law, regulation, or legal process (e.g., a court order or subpoena), or if we believe such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.
  • In business transactions: If we are involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via prominent notice on our Services if such a transfer occurs and ensure the receiving party adheres to this Policy.
  • With your consent: We may share your information with third parties if you have explicitly consented to such sharing (e.g., sharing your information with a partner for a co-branded promotion).

4. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your Personal Information, subject to applicable laws:
  • Access: Request access to the Personal Information we hold about you, including details about how we collected, used, and shared it.
  • Correction: Request correction of any inaccurate or incomplete Personal Information we hold about you.
  • Erasure: Request the deletion of your Personal Information, subject to certain exceptions (e.g., if we need to retain it to comply with legal obligations).
  • Restriction: Request that we restrict the use of your Personal Information (e.g., if you dispute its accuracy).
  • Data portability: Request a copy of your Personal Information in a structured, machine-readable format, or request that we transfer it to another data controller, where technically feasible.
  • Opt-out: Opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly (see Section 7 for contact details).
To exercise any of these rights, please contact us using the information provided in Section 7. We will respond to your request within a reasonable timeframe as required by law.

5. Data Security

We take reasonable technical, administrative, and physical measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
  • Encryption of sensitive data (e.g., payment information) during transmission and storage;
  • Use of secure servers and firewalls to prevent unauthorized access;
  • Regular security audits and updates to our systems and policies;
  • Restricting access to Personal Information to only those employees, contractors, or service providers who need it to perform their duties.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we will take all reasonable steps to mitigate risks.

6. Cookies and Similar Technologies

We use cookies, web beacons, and other similar tracking technologies to enhance your experience with the Services.
  • Cookies: Small text files stored on your device that allow us to recognize your browser, remember your preferences, and track your activity on the Services. You can adjust your browser settings to block or delete cookies, but some features of the Services may not function properly if you do so.
  • Web beacons: Tiny graphics embedded in web pages or emails that help us track user engagement (e.g., whether an email was opened or a link was clicked).
For more details about our use of cookies, please refer to our [Cookie Policy] (if applicable).

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect Personal Information from children. If we become aware that we have collected Personal Information from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with Personal Information, please contact us.

8. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or the Services. When we make changes, we will revise the “Last Updated” date at the top of this Policy and post the updated version on our Services. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of the Services after the updated Policy takes effect constitutes your acceptance of the changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our handling of your Personal Information, please contact us at:
Company Name：Chengdu Jiageyi Home Furnishing Co., Ltd.
Address：Huakai Plaza, Dongguan City, Guangdong Province, China
Email: Leon@YZYwHOME.com
Phone: +86 15382894519
Last Updated: [Month Day, Year]